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Privacy Policy

Last updated: March 2026

Introduction

VisibleChange (“we”, “us”, or “our”) operates the website at visiblechange.app. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

Information We Collect

We collect the following types of information:

  • Account information: Your email address, used to create and manage your account.
  • Content you create: Photos and videos, journey names, check-in entries, and notes that you upload or record within the app.
  • Usage data: Limited product analytics to help us understand how the app is used and where we can improve.

How We Use Your Information

We use your information to:

  • Provide and maintain the VisibleChange service
  • Store and display your photos, videos, and progress entries
  • Understand how people use the app so we can improve it
  • Communicate with you about your account when necessary

We do not sell your personal data to third parties.

Third-Party Services

We use the following third-party services to operate VisibleChange:

  • Supabase: Provides authentication, database, and file storage for your account and content.
  • PostHog: Provides product analytics to help us understand app usage patterns.

These services have their own privacy policies, and we encourage you to review them.

How Your Data Is Stored

Your data is stored using secure, industry-standard third-party infrastructure. We use encryption in transit and follow reasonable security practices to protect your information.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your account and all associated data

You can delete your account and all data directly from the Profile page in the app, or by contacting us at privacy@visiblechange.app.

Data Retention

We retain your data for as long as your account is active. If you delete your account, all associated data — including photos, videos, journeys, and check-ins — is permanently removed.

Children's Privacy

VisibleChange is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Medical Disclaimer

VisibleChange is a personal tracking tool. It is not intended to provide medical advice, diagnosis, or treatment. Always consult a qualified professional for medical concerns.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the app or by email. Continued use of the service after changes constitutes acceptance of the updated policy.

Contact

If you have any questions about this Privacy Policy or your data, please contact us at privacy@visiblechange.app.